AnyPASS Terms of Service
AnyPASS Terms of Service
Article 1 (General Rules)
Any Pass Terms of Service (“TOS”) shall provide terms and conditions of use of the member service (“Services”) provided to the members specified below through the website operated by Avex Live Creative Inc (“Company”) and applications, email or other.
Article 2 (Services and TOS)
1. Only those who agree to the TOS and have registered as members may receive the Services. However, the Service content that members can receive may differ depending on conditions separately set by the Company.
2. The TOS shall be applicable to all cases where members use the Services provided by the Company.
3. There are also individual rules for the Services, and those individual rules are integrated with the TOS to form one agreement. Therefore, in order to use the individual services, it is necessary to agree to all of these rules. In addition, if the TOS and individual rules conflict, the individual rules shall take precedence and for the rest, the TOS and individual rules shall be applied simultaneously.
4. When providing the Services, in addition to the TOS, detailed explanations, notices, guidelines, etc. on use (“service explanations”) may be posted. Members shall use the Services also in compliance with these service explanations.
5. Members may use the Services only within Japan.
Article 3 (Purpose)
The purpose of the Services shall be to provide members with systems for ticket issuance, display, distribution, exchange or admission for box office tickets provided by ticketing sites operated by the Company, ticketing sites of other companies affiliated with the Company, event organizers and facility managers, sports organizations, content holders, artist offices, etc. and the purchase of box office-related products such as buying and selling such tickets and merchandise sales.
Article 4 (Use Environment)
1. Members need to prepare the following environment to use the Services:
(1) Possession of a mobile phone number and capability of using SMS (Short Message)
However, some domestic carriers and mobile phone numbers issued overseas may not be used.
(2) Smartphones that meet the requirements specified by the Company
Please check the recommended use environment for smartphones from the website of the Services: "https://anypass.jp".
(3) Download the AnyPASS application (“Service App”).
(4) Environment where smartphones can be connected to the Internet
2. Members shall bear the costs of preparing and maintaining the environment in each item of the preceding paragraph, as well as the Internet communications charges, SMS transmission charges, and call charges for using the Services.
3. Members shall take measures for such as prevention of smartphone and computer virus infections, unauthorized access, and information leakage prevention at their own responsibility and expense, depending on their own use environment.
4. If the Services are used in an environment other than the above recommended environment, the Services may not be displayed correctly. Even in the recommended use environment, the Services may not be usable, depending on the member’s smartphone settings.
Article 5 (Member Registration)
1. A “member” as used in the TOS means a person who has applied to the Company for membership in the Services and has been approval therefrom.
2. The Company accepts membership applications by a method specified separately, and approves memberships after conducting necessary examinations and procedures (the information required for member registration and account management shall be hereinafter referred to as “registration information.”)
3. Minors must have the approval of a parent or guardian (person with parental authority or legal representative) to apply for membership. The Company may request minimal information such as the first and last name, which are necessary to obtain the consent of the parent or guardian of the minor who wishes to obtain membership.
4. Those who apply for membership in the Service must meet all of the following conditions, and if the Company determines that the following conditions are not met, the Company may reject such person’s membership in the Service, however even in such instance the Company will not respond to inquiries as to the reason for the rejection. In addition, if the Company discovers that a member does not meet any of the following conditions after approval, the Company may revoke the membership of the member.
(1) The application must be made by an individual and not a corporation;
(2) The application is for a event in Japan and the application must be accessible from within Japan;
(3) The applicant is able to use the payment method within Japan and specified by the Company;
(4) The applicant must have the right and eligibility for purchase and issuance of tickets separately prescribed by the Company;
(5) The applicant must have the right and eligibility to receive the ticket distribution separately prescribed by the Company;
(6) The applicant must have agreed to the TOS and the membership guide;
(7) The applicant must not have already applied for or registered to use the Service;
(8) The application must not be for purposes other than personal enjoyment (commercial purposes, etc.);
(9) The applicant’s membership has never been revoked by the Company in the past;
(10) There are no false statements, clerical errors, or omissions in the contents of the membership application;
(11) The applicant must submit a portrait photo and a photo ID (“identification information”) in the manner prescribed by the Company, if necessary for the provision of the Service;
(12) The applicant must register the identification information within the period of time that the Company deems valid, if necessary for the provision of the service;
(13) The applicant must have agreed that all or part of the Service, such as receiving deliveries from the Company, cannot be received by those who do not have an address in Japan;
(14) The applicant has never been subject to cancellation of approval for membership in the Service or withdrawal due to a violation of the TOS, etc. in the past (including the time of filing application for membership);
(15) The applicant has never fallen under any other case where the Company judges it inappropriate to accept the applicant as a member.
Article 6 (Account Management)
1. Members must manage registration information at their own responsibility.
2. If a member’s account is used, it shall be considered to be in use by the member.
3. If the member loses the device on which the Service App is installed, or has the same stolen, or forges the registration information for logging into the Services, or if there is a possibility that the device is being used by a third party, the member must contact the Company immediately via the contact information for the Service:https://store.anypass.jp/contact, and follow the Company’s instructions.
4. Disadvantages and damage incurred by the member due to the use of the member’s account by a third party shall be handled in accordance with Article 31 (Disclaimer).
Article 7 (Member Registration Period)
1. Membership in the Service has no expiration date. Memberships shall be valid until the member voluntarily withdraws, or the membership is involuntarily terminated, or the Service is terminated, in accordance with the TOS. Membership shall be automatically renewed unless otherwise requested by the member.
2. Once the Company confirms the member’s voluntary withdrawal, it will not resend any mails or emails sent to the member thereafter.
Article 8 (Scope of Service Use)
Through subscription to the Service, members may use the Services specified by the Company, such as viewing available content information, ticket issuance, display or distribution, listing and purchasing for ticket transactions in the member-only Service App provided by the Company; provided, however, that members shall understand in advance that the specifications and functions of the services that members can receive may differ depending on conditions separately determined by the Company, and the specifications and functions of the services may change without prior notice due to the circumstances of the Company or its affiliated partners or due to force majeure. The shipping address for deliveries from the Company shall be limited to within Japan. In addition, the ticket displays and the provision of various historical information in the Service App will not be stored forever.
Article 9 (Sale and purchase of Tickets issued by AnyPASS)
1. In the Services, the Company may issue tickets sold on ticket sales sites of the Company and other companies, and ticket agencies, etc. (ticket sales sites shall be hereinafter collectively referred to as “ticket agency”) (said tickets shall be hereinafter referred to as the “Service Tickets”).
2. When purchasing or applying for the Service Tickets at a ticket agency, it is necessary to register the mobile phone number in the registration information for the Services in the ticket application form or member information for the ticket agency. If you are not a member of the Services at the time of applying for a Service Ticket, please apply for a ticket using a mobile phone number that can be used for member registration.
3. If the mobile phone number needs to be changed for some reason before the ticket issuance of the Service Ticket, the purchaser of the Service Ticket must contact the ticket sales site such as the ticket agency to which the purchaser applied for purchase.
4. The Company shall not be liable if the ticket cannot be issued due to an error in the mobile phone number, etc. at the time of application and thus the purchaser cannot participate in the event for which tickets have been purchased. In addition, please note that tickets cannot be canceled or refunded in such instance.
5. If there are accompanying persons, the purchaser of the Service Ticket must confirm that all accompanying persons meet the use qualifications stipulated in the TOS before purchasing, and confirm with all accompanying persons the fact that the tickets will be purchased using the ticket agency; that the TOS will also be applicable to the accompanying persons; that the accompanying persons must also be members of the Services in order to receive the ticket by ticketing or distribution; and that the mobile phone number and fan club member information, etc. of the accompanying persons will be registered as necessary information for use of the Services, and after confirming that the information to be registered is correct, consent shall be obtained.
6. Contract establishment timing, ticket replacement/change/cancellation/sales end or additional sales, ticket fee payment method, ticket fee refund due to event content change or cancellation, etc. shall be handled based on the contract and rules etc. with the ticket agencies used by members related to the purchase of the Service Ticket.
Article 10 (Ticket Issuance)
1. In order to issue a Service Ticket, it is necessary to download the Service App and register as a member if the purchaser of the Service Ticket is not a member of the Services.
2. The member who purchases the Service Ticket (“Service Ticket Purchasing Member”) shall be required to use the Service App via the member account where the member has registered the same mobile phone number as the number when applying for the ticket through the ticket agency.
3. The Service Ticket purchased from the ticket agency shall automatically have Service App privileges. It is possible to check information about the issued ticket on the individual event details page under My Event (“My Event”) in the App. It must be noted that, depending on the ticket, the seat number, reference number, etc. may not exist, or the numbers may be assigned immediately before the performance, not at the time of ticketing.
4. If the mobile phone number at the time of ticket application and the mobile phone number in the registration information of the Service are different, a Service Ticket cannot be issued. As described in Paragraph 3 of the preceding article, the purchaser of the Service Ticket must contact the ticket sales site such as the ticket agency where they applied, before ticketing starts. The Company shall assume no liability if a Service Ticket could not be issued due to mistaken entry of the mobile phone number, etc. or due to failure to change the mobile phone number within the prescribed period and as a result the member is unable participate in the event that was applied for. It shall be noted that tickets cannot be canceled or refunded in such instance.
5. If a member mistakenly uninstalls the Service App, or if it is necessary to reinstall it due to a mobile terminal device model change, if the member re-logs in using the already-registered email address, password and mobile phone number from the data transfer inside the new registration screen after re-downloading the Service App, the member will be able to use the unused tickets in their possession. In addition, members themselves shall bear the Internet communications charges, SMS transmission charges, and call charges for reinstallation and re-login.
6. If the member uninstalls the App, whether intentionally or accidentally, the past data that the member can view in the Service App may be deleted. The Company shall assume absolutely no liability whatsoever for any complaints or damage caused by such deletion.
Article 11 (Ticket Display)
1. This Service App uses a mobile ID type ticket authentication standard, generates one QR code for each member account, and all Service Tickets that the member possesses shall be managed with one member QR code (“Member QR Code”).
2. The Member QR Code can be displayed on the application HOME page.
3. Members can check the ticket information of the Service Ticket from the event page of My Event and the event scheduled to participate at the bottom of the application HOME page as described in the preceding article.
Article 12 (Distribution of tickets)
1. When a Service Ticket Purchasing Member has multiple tickets for events, the member can use the distribution function to pass the ticket data for the accompanying person to the accompanying person. Note that specifications may differ depending on the type of ticket, such as whether or not it can be distributed, or that the ticket must be distributed to all accompanying persons. Moreover, for tickets transferred using the Group Tix function specified in Article 14, distribution function may not be used.
2. If a Service Ticket Purchasing Member needs to distribute the relevant ticket after completing the ticket application, it is necessary to promptly notify all accompanying persons to download the Service App and perform membership registration.
3. The Service Ticket Purchasing Member shall distribute the ticket to the accompanying person after the ticket is issued by the Service App and before the event is held. The distribution method is to send a notification of receipt to the accompanying person by e-mail, SMS (short message), or LINE.
4. When the accompanying person has a ticket issued, the accompanying person may need to use the mobile phone number and fan club member information registered when the Service Ticket Purchasing Member applies for the ticket when the accompanying person registers as a Service App member or when the ticket is issued. The Company shall assume absolutely no liability whatsoever for any complaints or damage, etc. caused by incorrect registration of information necessary for ticketing such as the mobile phone numbers, etc. of accompanying persons.
5. The Service Ticket Purchasing Member may on its part cancel the distribution of the Service Ticket Purchasing Member until the accompanying person has received the distributed ticket. In addition, even after distribution is completed, the ticket received by the accompanying person can be returned to the Service Ticket Purchasing Member and the Service Ticket Purchasing Member may distribute the ticket to another accompanying person. The Company shall assume absolutely no liability whatsoever for any complaints or damage, etc. caused by incorrect distribution by the Service Ticket Purchasing Member.
6. In principle, the distribution function, listing function or AnyPASS MATCH cannot be used for tickets received by the accompanying person upon distribution.
Article 13 (Use of AnyPASS STORE)
1. In individual event pages under My Event in the Service App, in some cases there may be an listing function provided that allows members to buy and sell tickets within the “AnyPASS STORE” membership ticket trading service operated by the Company.
2.The listing function can be used only with tickets that the performance organizer and the Company have authorized for listing on the AnyPASS STORE for Service Ticket Purchasing Members.
3. Members can check whether a ticket is eligible for use of AnyPASS STORE at the ticket sales page of the event official website or the ticket agency. The listing function cannot be used for tickets for which the performance organizer and the Company have not authorized the use of AnyPASS STORE.
4. A ticket received by an accompanying person can be put up for sale on AnyPASS STORE by returning the relevant ticket to the Service Ticket Purchasing Member.
5. Regarding the terms of use of AnyPASS STORE, individual rules separately set by the Company shall be applicable.
Article 14 (Transfer of Tickets Not Using AnyPASS STORE)
1. A Service Ticket Purchasing Member may use the Group Tix function to transfer the ticket data to other members when the Member possesses multiple tickets for events, however, the specification as to whether or not transfer is possible may differ depending on the type of ticket.
2. Tickets for which the Group Tix function can be used are limited to those permitted by the Company.
3. If a Service Ticket Purchasing Member needs to transfer applicable tickets after completion of the ticket application, it is necessary to inform the candidate transferees about downloading of the Service App and member registration promptly.
4. A Service Ticket Purchasing Member shall issue tickets using the Service App and transfer to the candidate transferee members promptly before the opening of the event. The means of transfer is to send a notice for receipt to the candidate transferee member by email, SMS (short messages) or LINE.
5. When a member who accepted transfer of a ticket pursuant to the preceding paragraph (“Transferee”) issues tickets, in some cases the Transferee will need to use the mobile phone numbers and fan club membership information registered by the Service Ticket Purchasing Members when they apply for tickets at the time of member registration for the Service App or ticket issuance. The Company shall assume absolutely no liability whatsoever for claims or damage due to registration error in information necessary for ticketing such as the mobile phone numbers, etc. of Transferees.
6. A Service Ticket Purchasing Member may cancel the transfer until the candidate transferee member completes the receipt of tickets to be transferred. Moreover, the Company shall assume absolutely no liability whatsoever for claims or damage, etc. due to a mistaken transfer by a Service Ticket Purchasing Member.
7. For use of the Group Tix function, the individual rules separately provided by the Company shall be applicable.
Article 15 (Ticket Exchange using AnyPASS MATCH)
1. A Service Ticket Purchasing Member may use AnyPASS MATCH function by which the ticket data can be exchanged with another Service Ticket Purchasing Member. However, the specification may differ depending on the type of ticket, including whether the ticket can be exchanged or not.
2. Tickets with which AnyPASS MATCH can be used are limited to those licensed by the Company.
3. A Service Ticket Purchasing Member shall exchange the ticket after issuance of the ticket at the Service App by the exchange deadline designated by the Company. Method of exchange is either by sending notification for exchange to the Members with whom the exchange is intended, by email, SMS or LINE, or by presenting the QR Code to the Members with whom the exchange is intended and the Members with whom the exchange is intended reading the Code.
4. A Service Ticket Purchasing Member may cancel the exchange at the Service Ticket Purchasing Member side until the exchange of the ticket is completed. In addition, the Company shall assume no liability whatsoever for claims or damage, etc. due to erroneous exchangeby the Service Ticket Purchasing Member.
5. Term of Service regarding AnyPASS MATCH shall be in accordance with individual rules separately provided by the Company.
Article 16 (Authentication at the Time of Admission, etc.)
1. The Service Ticket Purchasing Member and the accompanying person shall present a smartphone displaying the Member QR Code for which the Service Ticket is authorized at the time of admission to the event, or read the QR Code installed at the event site by the Service App (“Self Admission”) and undergo identity authentication or admission procedures. However, the method of entry differs depending on the event, and the member shall undergo the authentication or entry procedures by the method of entry designated by the Company. In addition, in some cases the Service Ticket Purchasing Member may undergo the authentication or entry procedures for the Service Ticket for the accompanying person as well, however, for any claims or damage due to incapability of entry due thereto for the accompanying person, the Company shall absolutely bear no liability whatsoever.
2. If the Service Ticket Purchasing Member and/or the accompanying person fall under any of the following items, admission to the event may be refused.
(1) If the member does not have a smartphone suitable for the use environment, regardless of such reasons as loss or misplacement;
(2) When the Member QR Code cannot be displayed on the smartphone, or the QR Code installed at the event site cannot be read by the Service App for any reason such as malfunction, out of charge, radio interference, etc.;
(3) If the member refuses to show the Member QR Code for any reason;
(4) When the identity of the Service Ticket Purchasing Member or the accompanying person cannot be authenticated;
(5) When presenting the Member QR Code that is entitled to a Service Ticket that has been invalidated in accordance with the TOS;
(6) When the member tries to enter using a ticket obtained by a method other than those specified in the TOS and the individual rules;
(7) When the member forges the stamp to certify the fact that holder has already entered in the case of Self Admission.
3. If the ticket data or the event is presented in duplicate such as with the same seat number, or if the ticket data is suspected of being duplicated, or in any other case where improper entry, etc. is suspected, the Company, the ticket seller, or the operator of the target event may request presentation of the name, mobile phone number, date of birth, place of residence, acceptance No., order No., ticket information, seat information, etc., by all applicable Service Ticket Purchasing Members and/or accompanying persons, and the Service Ticket Purchasing Members or accompanying persons shall comply with such request. If the mobile phone number of the Service Ticket Purchasing Member is different from the content registered at the time of ticket application, or if the registration information of the accompanying persons who received a ticket by distribution is different from the content in the Company’s service management system, when refusing presentation of identification information, or in any other case where the identity of the person cannot be confirmed, such user may be refused entry or requested to leave.
4. Please note that the Company will not refund the ticket price or compensate for transportation and accommodation expenses even if the Service Ticket Purchasing Member or the accompanying person cannot enter, or leaves the venue pursuant to the preceding paragraph.
Article 17 (Use of AnyPASS ORDER)
1. The Service Ticket Purchasing Member and the accompanying person may use the AnyPASS ORDER to purchase the products using the Service App and receive the products at the event site when all of the following conditions are fulfilled. However, the specifications as to whether such service can be used, etc. may differ depending on the event.
(1) In the case of the Service Ticket Purchasing Member, the Service Ticket for the service has already been issued, and in the case of the accompanying person, ticket distribution of the Service Ticket for the service has already been completed.
(2) Within the validity period designated by the Company.
(3) If the Company designates an allowable distance, within such distance.
(4) In the case of the preceding item, the smartphone GPS function is activated.
(5) The Member QR Code for your Service Ticket in your possession is presented at the event site at the time for receiving the ticket that you selected at the time of purchase of the product.
2. The Service Ticket Purchasing Member and the accompanying person (“product applicant”) shall apply for purchase of products by the method designated by the Company.
3. A minor needs the approval of their guardian (person with parental authority or legal representative) to apply for purchase of products. The Company may request minimal information such as the first and last name, which are required to obtain the consent of the guardian of the minor who applies for purchase of products.
4. The amount to be paid when purchasing the products using AnyPASS ORDER is the total amount of the purchase price of the purchased products, taxes related to the purchase of the product and commissions (“product fees, etc.”). However, a separate communication fee will be charged.
5. When product applicant pays the product fees, etc. to the Company (as of the time of completion of payment), the sales contract between the product applicant and the Company regarding the product shall be concluded.
The Company may cancel or terminate a sales contract that has been established pursuant to the preceding paragraph or take any other appropriate measures when judging that any of the following items is applicable. It shall be noted that expenses accrued by the Company as a result of measures in accordance with this paragraph must be borne by the product purchaser (this refers to a party with whom a sales contract regarding the product has been established under the preceding paragraph; the same shall apply hereinafter):
(1) When any of the conditions set forth in each item of Paragraph 1 of this article is unfulfilled;
(2) When the product purchaser enters information, etc. that contains false, inaccurate, or misleading content at the time of application;
(3) When the product purchaser violates Paragraph 3 of this article;
(4) When the credit card company selected by the product purchaser notifies the customer of credit default;
(5) When the product purchaser used a credit card in the name of a third party other than the purchaser;
(6) When the product purchaser has violated these Terms of Service in the past;
(7) When the product purchaser commits any of the prohibited acts stipulated in Article 25, Paragraph 1;
(8) When the product cannot be delivered due to unforeseen circumstances or when the product is out of stock.
7. Product replacement or return shall be handled as follows:
(1) Product purchaser may not revoke, cancel or terminate the sales contract concluded pursuant to Paragraph 5 of this Article due to the personal reasons of the product purchaser.
(2) When the product purchaser receives the product, the purchaser shall confirm the type and quantity of the received product, and if the type or quantity of the received product does not conform to the content of the sales contract concluded under Paragraph 5 of this Article, the Company will replace the product on the spot only when the purchaser notifies the Company to that effect at the time of receipt of the product. However, if it is not possible to replace the product on the spot due to the product being out of stock, the product shall be replaced by the method specified by the Company at a later date, and if even that is difficult, the purchaser shall be refunded by the Company by the method designated by the Company at a later date. In addition, if no request under this Article is made, the product purchaser may not terminate the sales contract concluded under Paragraph 5 of this Article, nor may it demand completion of the performance by repair of the product, delivery of a substitute product, or delivery of the insufficient portion, or reduction of the product price or indemnification for the damage.
(3) If the received product does not conform to the content of the sales contract concluded under Paragraph 5 of this article regarding quality, such as when the received product is damaged or defaced, the Company will replace the product only when the purchaser notifies the Company to that effect at the time of receipt of the product on the spot, or when the product purchaser notifies to that effect through the contact point of the Services within 1 month after receipt of the product from https://store.anypass.jp/contact. However, in the former case, if the product cannot be replaced on the spot due to the product being out of stock, the product shall be replaced at a later date by the method designated by the Company. In addition, if it is determined that replacing the product would be difficult, the Company will refund it by the method it specifies. In addition, if the product purchaser does not make a request or get in contact under this Article, the product purchaser may not cancel the sales contract concluded under Paragraph 5 of this Article in relation to the quality of the product, nor may it demand completion of performance by repair of the product, delivery of a substitute product or through delivery of the insufficient portion, or reduction of price, or indemnification for damage.
Article 18 (Handling of Use History, etc.)
1. The Company may use, reproduce or store information such as the history of use of the Services by the member (“use history, etc.”) to the extent necessary to provide the Services or to improve the Services.
2. Notwithstanding the preceding paragraph, the Company is not obligated to reproduce the use history, etc., and the Company shall assume absolutely no responsibility whatsoever for the loss or destruction, etc. of the use history, etc.
3. The Company may delete all or part of the stored data when the contract based on this TOS is terminated, irrespective of the reason.
Article 19 (Support)
The Company shall assume no obligation to provide support for the Services.
Article 20 (Version Upgrade)
The Company may request that the member delete the old version when providing an upgraded version of the app, etc., and the member shall comply with such request promptly.
Article 21 (Attribution of Rights)
1. All rights, including copyrights, trademark rights, and portrait rights, regarding all data, text, audio, video, illustrations, and information (collectively, “data, etc.”) provided through the Services shall belong to the Company or a third party who holds the relevant rights.
2. Members may use data, etc. within the scope provided by the Services.
Article 22 (Change, Suspension or Termination of Services)
1. The Company may change (revise, add, change, upgrade, etc.) the specifications and functions of the Services without prior notice. In such instance, the Company shall notify members after the fact.
2. Notwithstanding the preceding paragraph, if any change (revision, addition, change, version upgrade, etc.) as in the preceding paragraph causes a disadvantage to members, the Company shall notify the members a reasonable period of time in advance.
3. The Company may temporarily suspend the Services after notifying members in advance for any of the following reasons. However, in the event due to a situation unforeseen by the Company, the Services may be suspended without notice.
(1) In the event of periodic or emergency maintenance of the equipment installed or managed by the Company in connection with the Services;
(2) In the event of abnormal conditions, malfunctions or failures to the equipment installed or managed by the Company, or any other reasons making it impossible to provide members with the Service;
(3) In the event of a natural disaster, incident, or other emergency occurs or is likely to occur.
4. The Company may terminate the Services in the event of unavoidable circumstances arising from the operation of the Services.
Article 23 (Handling of Personal Information)
The Company shall handle personal information provided by members in accordance with the AnyPass Application Privacy Policy.
Article 24 (Obligations of Members)
1. Members must abide by the relevant laws and regulations, the provisions of the TOS, the user guidance and precautions, and any other matters notified by the Company and shall not perform any other act that might interfere with the activities and operations of the Company.
2. Members cannot change the member IDs issued by the Company. The member shall be responsible for all management of thier member ID and registration information.
3. If the member becomes aware of any unauthorized use or threat of unauthorized use of their member ID and registration information, the member must immediately notify the Company without fail. The member must personally bear the damage caused by failure to notify or delay in notifying the Company.
Article 25 (Prohibitions)
1. Members may not commit any of the following acts in connection with the use of the Services.
(1) Acts that interfere with the operation of the Services,
(2) Acts that defame or slander the Company or any other third parties, damage the reputation and/or credibility thereof, cause disadvantages thereto, or acts that create the risk thereof,
(3) Criminal acts, or acts that lead to or may lead to criminal acts,
(4) Acts of using the Services for commercial purposes directly or indirectly (this refers to, but is not limited to, the act of reselling the purchased Service Tickets to an unspecified number of people for commercial purposes via online auctions, private transaction sites, SNS, or other means not designated by the Company regardless of whether or not they can be listed on AnyPASS STORE),
(5) Acts of not paying for tickets that were won after a purchase was applied for, or product fee, etc.,
(6) Acts of transmitting a large amount of information or transmitting advertising information for the purpose of interfering with the stable operation of the service,
(7) Distributing computer virus programs that induce malfunctions of information and communications equipment or destruction of information,
(8)Theft or unauthorized use of another person’s personal information, member IDs or registration information,
(9) Acts of using any of the data, information, texts, sounds, videos, illustrations, etc. obtained through the Services, for duplication, sales, publishing, or broadcasting, etc. beyond the scope of private use as permitted by the Copyright Act,
(10) Acts that infringe on the intellectual property rights, privacy, portrait rights, or other rights of the Company, other members, or third parties,
(11) Development, distribution or use of unauthorized tools, unauthorized applications, or other programs designed to abuse the Service, or any act that induces or encourages a third party to commit such acts
(12) Alteration (including data tampering), modification, secondary use, reverse compiling, disassembly or reverse engineering of the application provided by the Company, and other acts of analyzing the source code, structure, etc. of the application,
(13) Sales activities, acts of proselytizing or solicitation of religious groups, or acts or propaganda of political groups,
(14) Being an organized crime group, a member of an organized crime group, a quasi-constituent of an organized crime group, “sokaiya” corporate racketeer group, group engaging in criminal activities under the pretext of conducting social campaigns, crime group specializing in intellectual crimes, or other similar antisocial forces (“antisocial forces”), or any interaction or involvement with antisocial forces, such as cooperating or engaging in the maintenance, operation or management of antisocial forces through funding or other acts,
(15) Other acts that the Company deems inappropriate based on reasonable grounds.
2. If a member falls under the prohibited matters stipulated in the preceding paragraph, or otherwise violates the TOS, the Company may take all or part of the measures provided in the following items without bearing any liability for default:
(1) Request for improvement such as caution or warning
(2) Restriction or suspension of use of all or part of the Services
(3) Forced withdrawal from membership
(4) Claim for damages
Article 26 (Change of Registration Information)
1. Change of profile information
If the profile information registered by the member themself changes, the member shall promptly register the change. The information that can be changed and registered shall be the following items.
(1) Last name (including furigana)
(2) Email address
(3) Password
(4) Gender
(5) Place of residence
The Company shall assume absolutely no liability whatsoever for any damage incurred due to failure to register the change. In addition, even if the change registration is done, transactions that have already been processed before the change registration shall be performed based on the information before the change registration.
2. Change mobile phone number
(1) Since the Service uses the mobile phone number in the registration information as the primary key of the account, the mobile phone number inside the registration information cannot be changed by the member alone.
(2) If a member has to change the mobile phone number in the registration information for some reason, the member must contact the Company from the contact information for the Services: https://store.anypass.jp/contact, and follow the instructions of the Company.
(3) If a ticket has been applied for at a ticket agency, and before ticketing through the Service App, or if there is a problem in confirming the registration information when the member contact the contact information, the Company may make it impossible to change the mobile phone number.
(4) The Company shall assume absolutely no liability whatsoever for any damage or disadvantage such as being unable to participate in an event due to inability to change the mobile phone number.
3. Members shall promptly register any changes to their registered information. The Company shall assume absolutely no liability whatsoever for any damage caused by failure to register the change. In addition, even if the change is registered, transactions such as ticket purchases and applications that have already been processed before the change registration will be conducted based on the information provided prior to the change registration.
Article 27 (Elimination of Antisocial Forces)
1. A member represents and warrants that member does not and will not fall under any of the following categories now or in the future.
(1) Organized crime group, organized crime group member, a quasi-constituent of an organized crime group, organized crime group related company,
(2) “Sokaiya” corporate racketeer group, group engaging in criminal activities under the pretext of conducting social campaigns, crime group specialized in intellectual crimes,
(3) Any person for whom 5 years have yet to pass since they ceased to fall under the preceding items, or other parties equivalent to the preceding items.
2. A member represents and warrants that member does not and will not in the future have any relationship that falls under any of the following items with antisocial forces or a party that has a close relationship with antisocial forces (“antisocial forces, etc.”).
(1) maintaining a relationship whereby it is recognized that antisocial forces, etc. control or are significantly involved in the member’s management,
(2) maintaining a relationship whereby it is recognized that the member is unlawfully using antisocial forces, etc., for example, for the purpose of acquiring unlawful gains for itself, its company or a third party or to cause damage to a third party,
(3) maintaining a relationship whereby it is recognized that the member is involved with antisocial forces, etc. by, for example, providing funds or other items or providing services thereto,
(4) the member’s officer or other person substantially involved in its management has a relationship with antisocial forces, etc. that is socially reprehensible.
3. If a member is found to fall under any of the items in the preceding two paragraphs, the Company may immediately terminate all or part of the contract based on the TOS without notice or formal demand.
Article 28 (Notice)
1. The Company shall notify members of necessary information by notification in the application, postal mail, e-mail, SNS, posting on the website, and other methods that the Company deems appropriate.
2. If the notification in the preceding paragraph is done by an electromagnetic means such as notification in an application, e-mail, SNS, posting on a website, etc., the notification is deemed to have arrived when it is posted or sent by the Company. In addition, if the notification in the preceding paragraph is made by a method other than an electromagnetic means, the Company shall issue it to the address, e-mail address, mobile phone number, etc. provided by the member, and such notice shall be deemed to have arrived when it would normally be received.
Article 29 (Indemnity)
Member shall be liable for compensation for any damages caused to the Company, Avex Group companies, affiliated companies or a third parties due to reasons attributable to the member themselves in the use of the Services.
Article 30 (Prohibition of Account Transfer)
Members may not transfer, assign, give, or lend the right to use the Services or other status under the TOS to any other persons whether with or without compensation, nor may they provide the same as collateral.
Article 31 (Disclaimer)
1. Except in the case of willful misconduct or or gross negligence, the Company shall not be liable for any direct or indirect damages (including leak of registration information due to loss of mobile terminals, etc.) incurred by a member as a result of the member’s use or inability to use the Services.
2. Notwithstanding the preceding paragraph, if the contract contained in the TOS constitutes a contract under the Consumer Contract Act, with respect to damages caused by the Company’s negligence, Company shall be liable only for positive damages (losses directly and actually incurred by the member) that would normally result from property damage, and if such damages was caused when the member sells, purchases, issues, distributes, or displays, etc., or attempts to do the same, the amount of liability for the Company shall be limited to the price of the ticket.
Article 32(Consultations)
Any matters not provided in the TOS or doubts as to interpretation of the TOS shall be settled upon bona fide consultations between the member and the Company.
Article 33 (Change of the TOS)
1.The Company may change the TOS or individual terms and conditions if to do so conforms to the general interests of members or when it does not violate the purpose of the TOS and individual terms and conditions. In such instance, the member shall be subject to the changed TOS.
2. When the Company makes a change as in the preceding paragraph, the Company shall determine the effective time of the change, and inform members that the TOS and/or individual rules will be changed, and the contents of the TOS and/or individual rules after the change, as well as the effectuation timing in accordance with Article 28 (Notice) of the TOS.
Article 34 (Deletion of Member Registration)
1. The Company may cancel a member’s registration if it determines that any of the following items is or may be applicable to the member.
(1) If the member does not exist;
(2) If the member’s registration has been cancelled in the past;
(3) If the member is a minor and does not have the consent of his/her legal representative;
(4) If the registered information includes false, fraudulent information, or is incomplete;
(5) If the Company is unable to contact the member;
(6) If the member violates the TOS or has violated the TOS in the past;
(7) Other than the above, when the Company determines that it is inappropriate for the person to be a member.
2. Even if the Company cancels the registration, the Company will not refund the purchase price of tickets already paid for by the member or for the Service. For tickets for which the member is obliged to pay at the time of withdrawal, the member shall not be free from the obligation to pay even after withdrawal.
Article 35 (voluntary withdrawal)
1. If a member wishes to withdraw from membership, the withdrawal procedure shall be completed upon member’s withdrawal application and approval by the Company. However, a member cannot withdraw from membership while there are tickets for upcoming events in the Service.
2. Members can withdraw from membership only if they do not have tickets in the Service App. In addition, even if there is an unissued ticket in the Service App after purchasing or applying for the Service Ticket through a ticket agency, etc., members can still withdraw from membership, but the right to issue tickets may be revoked. The Company shall assume absolutely no liability for any complaints or damage, etc. due to invalidation of tickets caused by withdrawal from membership.
3. Even if the withdrawal procedure is completed, the Company will not refund the purchase price of tickets already paid-for by the member, whether already issued or not. For those for which the member is obliged to pay at the time of withdrawal, the member shall not be free from the obligation to pay even after withdrawal.
4. If a person desires to reapply for membership after withdrawal, the person shall be newly registered and no member registration information or past use data related to the Service will be carried over.
Article 36 (Governing Law and Jurisdiction)
1. The TOS and individual terms and conditions shall be applied and construed in accordance with the laws of Japan.
2. Any disputes arising in relation to the Services, or the TOS and/or individual terms and conditions between the members and the Company shall be subject to the exclusive jurisdiction of Tokyo District Court or Tokyo Summary Court as court of first instance.
3. The official text of the TOS and the individual terms and conditions shall be the Japanese version, and if there is any discrepancy in interpretations between the Japanese version and translated versions, the Japanese version shall prevail.
Established July 9 2020
Revised September 1, 2021
Revised March 11, 2022
Revised July 1,2022
Revised March 30, 2023
Revised May 11, 2023
Revised August 1, 2023
Revised July 25, 2024
【AnyPASS STORE Individual Terms and Conditions】
AnyPass STORE (hereinafter referred to as “Store”) is the member system ticket transaction site for the Services. To use the Store, members must agree to these Individual Rules.
Article 1 (Definitions)
Definitions of the terms used in these Rules shall be as follows:
(1) “Target Event” means concerts, events, sports events, etc. for which the organizer of the event and the Company have licensed the sale and purchase of tickets for the event in the Store.
(2) “Target ticket” means a tickets for a target event.
(3) “Target ticket holder” means a member who purchases a target ticket from a ticket sales service such as a ticket agency, etc. and the Store and holds the right to said ticket in the Service App.
(4) “Ticket Seller” means a member who desires to list or has listed the Target Ticket in the Store.
(5) “Ticket Purchaser” means a member who desires to purchase or has purchased the Target Ticket in the Store.
(6) “Companion” means a member who receives a ticket by distribution from the Target Ticket Holder and Ticket Purchaser.
(7) “Store Site” means AnyPASS STORE website operated by the Company:https://store.anypass.jp
(8) “Fixed Price Transaction” means a transaction in which a Ticket Seller sells a Target Ticket in the Store at the same price as the ticket price (excluding peripheral fees) purchased by the Ticket Seller itself through a ticket sales service such as a ticket agency.
(9) “Price Fluctuation Transaction” means a transaction in which a Target Ticket is bought or sold at a price other than a fixed price transaction.
(10) “Smartphone,” “mobile phone number,” and “email address” refer to each user's smartphone device, mobile phone number and email address used for the Services, respectively.
Article 2 (Contents of service)
The main service of the Store shall be as follows.
1. Ticket purchase
Ticket purchasers can purchase Target Tickets using the Store.
2. Listing tickets
Target Ticket Holders can list Target Tickets in the Store for the purpose of buying and selling tickets. In principle, Companions may not list Target Ticket in the Store. Please check the event official website of the event corresponding to the ticket issued by the Service App or the ticket sales page at the ticket agency. to see if the ticket can be listed in the Store. Members cannot use the listing function of the Service App for tickets that are not Target Tickets.
Article 3 (Notice)
The Company will notify the users with necessary information from time to time by e-mail, display on the Store website, display on the website operated by the Company, or any other method that the Company deems appropriate.
Article 4 (Use Environment)
1. The use of this service shall be in accordance with Article 4 (Use Environment) of the AnyPASS Terms of Service.
2. The Store can also be used via an internet browser, but the functions described in the following items can only be used with the Service App.
(1) Request for listing Target Tickets
(2) Member registration for the Service
(3) Profile change
3. Please check the recommended usage environment of the Internet browser from the website of this service "https://anypass.jp".
4. When using with a browser other than the above, the Service may not be displayed correctly. Even in the recommended environment, depending on the settings of the member's browser, the Service may not be available.
Article 5 (Member Registration and Login Method)
1. Matters concerning membership registration when using the Store shall be in accordance with Article 5 (Membership Registration) of the AnyPASS Terms of Service.
2. When browsing the Store using the Service App, automatic login is available only after membership registration.
3. When logging in from an internet browser, the registered email address and password are required. Moreover, if a member purchases a ticket from a browser, the right to ticket will be granted to the account associated with the member’s email address.
Article 6 (Ticket Listing)
1. Listing request
Target Ticket Holders may list Target Tickets in the Store. Listing requests can be made only from the “List this item” button placed on the individual ticket page of My Event of the Service App. For the Target Tickets received by the Companion, the tickets for the Companion can also be listed for sale in the Store by returning the applicable ticket to the Target Ticket Holder who distributed the applicable ticket.
2. List price
Ticket Seller sets the list price of the Target Ticket according to the rules of the Fixed Price Transaction or Price Fluctuation Transaction of the Target Ticket set forth by the event organizer and the Company. Please check the official event site of the Target Event for the list price rules.
(1) Fixed Price Transaction
The Ticket Seller lists the Target Ticket at the same price as the ticket price (excluding peripheral fees) purchased by the Ticket Seller themself through a ticket sales service such as a ticket agency, etc.
(2) Price Fluctuation Transactions
(i) When the event organizer and the Company set the list price
If the event organizer or the Company sets a price other than the list price, the Ticket Seller must follow the price set by the organizer or the Company. In addition, the Ticket Seller can only trade at a price other than the set list price.
(ii) When the ticket seller sets the list price
If the event organizer or the Company does not set a price other than the fixed price, the Ticket Seller shall set the list price by themself. In this case, it is possible to set the list price at the same amount as the Ticket Seller purchased from the ticket agency, etc. In addition, there are maximum and minimum limit prices set by the event organizer and the Company for setting the list price, and the ticket seller will be asked to decide the price within that price range.
3. Listing period
A period of time is set for the sale of each Target Ticket, and Ticket Sellers can list at any time during such listing period. In addition, the Ticket Seller may cancel the listing within the listing period until the sales for the Target Ticket is concluded.
4. Change of listing contents
It is not possible to change the contents of the listed Target Tickets, such as the number of tickets and sales conditions. If you wish to change the content, the Ticket Seller must cancel the listing, change the content, and then request for listing again.
5. Effect of sales
The sales contract for the sale and purchase of the listed Target Ticket becomes effective directly between the Ticket Seller and the Ticket Purchaser when the Ticket Purchaser pays the ticket sales price for the transaction (upon completion of payment). However, if the Company cancels the payment due to fraudulent acts by the Ticket Purchaser, etc. during the period between the conclusion of the contract and the holding of the event, the contract for the relevant sale shall also be invalidated. The rights to invalidated Target Ticket shall be revert to the Ticket Seller and the Ticket Seller may list again.
6. The Ticket Seller cannot cancel, revoke or terminate a sales contract that has been concluded at the convenience of the Ticket Seller.
7. Payment of transaction amount
The Ticket Seller shall grant the Company the right to receive the sales price of the listed tickets and entrusts Company with the receipt of the ticket sales price.
8. Transfer ticket data to purchasers
The data of the Target Ticket that was listed shall be automatically transferred to the Ticket Purchaser, as of the time of the conclusion of the sales.
9. Sales management
Ticket Sellers can check the sales of the Target Ticket for which a sales contract has been concluded in “Sales Management” on the Store.
Article 7 (Commissions for listing)
1. There is no fee for members to list Target Tickets in the Store. the Ticket Seller will be charged a specified sales commission when the sale transaction of the listed ticket is completed.
2. The sales commission related to the sale of the listed Target Ticket shall be separately determined by the Company and the organizer of the Target Event. The Ticket Seller can confirm the amount of the sales commission in advance when listing the ticket.
3. The Ticket Seller will receive the ticket sales price after deducting the Company’s sales commission.
4. At the time to be specified by the Company (in a separate document), the Company shall settle the total purchase price of the Target Ticket paid to the Company by the Ticket Purchaser by deducting the sales commission set forth in Paragraph 2 of this Article from the total purchase price of the Target Ticket and shall remit the settled amount to the Ticket Seller by a payment method separately specified by the Company.
5. If the amount to be paid to the ticket seller is less than the transfer charge (600 yen (incl. consumption tax); the same shall apply hereinafter) as a result of the settlement in the preceding paragraph, the Company may decide not to pay it.
6. At the time of payment under this article, when the information required for remittance is unregistered or inaccurate when the Company entrusts payment to a remittance agency (the above-mentioned settlement agency may also serve as this; the same shall apply in the subsequent paragraph), the Company may withhold payment until it is registered or corrected. In addition, if the information required for remittance is inaccurate and the Company cannot remit, the transfer fee (this will occur each time remittance is attempted) specified by the Company will be charged again for the re-remittance after the correction, and the ticket seller shall bear this. The ticket seller shall register the information necessary for remittance and receive the payment within the period specified by the Company (in the Exhibit), but if the payment is held back due to inadequate registration information etc., the ticket seller shall re-register or correct any information so that remittance can be made within a 24-month period from the time of withholding of payment, and receive payment. In addition, if the ticket seller does not re-register or make corrections within the period, the ticket seller shall be deemed to have waived all rights to receive the money, regardless of the name.
7. If the information required for remittance is unregistered or inaccurate when entrusting payment to a remittance agency when making payments under this Article, the Company may, at the time specified by the Company, settle the amount by deducting from the total amount of the purchase price of the target ticket paid to the Company by the Ticket Purchaser the sales commissions set forth in Paragraph 2 of this Article and the costs required for remittance under this Paragraph, and remit the amount after settlement to the Ticket Seller by the payment method specified by the Company separately, not withholding the payment under the preceding paragraph.
Article 8 (Cancellation of Posting of Target Tickets)
If the Target Ticket falls under or if the Company determines that it falls under any of the following, Company may cancel the posting of the Target Ticket.
(1) When the posting violates or may violate prohibitions of these terms and conditions;
(2) In other cases that violate these terms and conditions;
(3) When the posted information on the Target Event is unclear;
(4) When it is impossible or extremely difficult to hold the Target Event;
(5) When the event organizer announces the change or cancellation of the contents of the Target Event related to the Target Ticket before the sales contract of the Target Ticket is concluded.
Article 9 (Purchase of Tickets)
1. Ticket Purchasers can purchase target tickets listed in the Store in accordance with these terms and conditions.
2. Target Tickets may also be sold by other ticket sales services and the price there may differ from the prices of Target Tickets sold at the Store.
3. The ticket purchaser may not withdraw an application for a purchase contract, revoke, cancel or terminate an established contract, or receive a refund due to the ticket purchaser’s reasons, such as when the ticket purchaser is found not to be the target to use the target ticket after applying for the sales contract or after the sales contract is concluded.
4. When purchasing the target ticket, purchaser may be asked to enter the purchase qualifications such as the fan club membership number specified by the entertainment organizer and the Company. If the purchaser does not have certain purchase qualifications, the purchaser will not be able to purchase target tickets.
5. When a ticket purchaser purchases the target ticket without entering the purchase qualifications such as the fan club membership number specified by the entertainment organizer and the Company, and then later the fact that the relevant ticket purchaser did not have certain purchase qualifications is discovered, the Company may refuse admission to the target event relating to said ticket for the relevant ticket purchaser, and the ticket purchaser will be not be able to withdraw the sales contract application, or cancel, revoke or terminate a sales contract that has been established, nor be able to receive a refund.
6. Ticket data will be added to the Service App of the ticket purchaser when the sales contract is concluded for the purchased target ticket.
7. When purchasing a Target Ticket for an accompanying person, the Ticket Purchaser must confirm that all accompanying persons meet the use qualifications stipulated in these terms and conditions before purchasing the Target Tickets, and ensure understanding by all accompanying persons of the fact that the Target Tickets will be purchased using the Store; that these terms and conditions will also be applicable to accompanying persons; that accompanying persons must also be members of the Services in order to receive and hold tickets by distribution; and that mobile phone numbers and fan club member information, etc. of accompanying persons will be registered as necessary information for use of the Services, and consent shall be obtained after confirming that the information to be registered is correct.
8. When the Ticket Purchaser hands over the ticket to an accompanying person, it is necessary to use the distribution function of the Service App. The accompanying person must be a member of the Service App and the Services in order to receive tickets.
9. Distribution specifications may differ for each Target Ticket, and distribution may not be possible or distribution may be required for all accompanying persons.
10 Please note that even if it is found that the accompanying person cannot use the Services or does not consent to the use of the Services after the sales contract for the Target Ticket is concluded, the Target Ticket cannot be canceled or refunded.
11. Ticket purchasers shall also accept all precautions set forth by organizer of the target event and the company.
Article 10 (Payment)
1. The amount to be paid when purchasing the Target Ticket is the total amount of the purchase price of the Target Ticket, taxes related to the purchase of the ticket, and commissions (“fees, etc.”). However, a separate communication fee will be charged.
2. Purchase commissions for purchasing Target Tickets shall be determined separately by the Company and the event organizer of the Target Event. Ticket Purchasers can check the purchase commission amount in advance when purchasing a ticket.
3. The Ticket Purchaser shall pay the fees, etc. to the Company, which shall complete the settlement of the Target Ticket sales contract between the Ticket Seller and the Ticket Purchaser. However, if a fraudulent payment by the Ticket Purchaser is discovered, the Company shall immediately invalidate the sales contract and revoke the rights to the ticket purchased by the Ticket Purchaser.
4. There are the following payment methods for fees, etc.
Payment by credit card in the name of the ticket purchaser
(Credit cards issued outside Japan may not be accepted.)
5. The Company shall outsource the paperwork related to payment to SB Payment Service Corp. (“payment agency”).
6. Payment of the fees, etc. shall be in accordance with the provisions of the contract separately concluded by the ticket purchaser with the settlement agency.
Article 11 (Refund for Cancellation of Target Event)
1. Even if the event organizer announces that the content of the Target Event has been changed or canceled after the sales contract for the Target Ticket has been concluded at the Store, the notification does not affect the validity of the sales contract, and the Ticket Purchaser related to the sales contract (if the ticket is repeatedly bought and sold in the Store, the final ticket purchaser who ultimately holds the data of the target ticket; the same shall apply hereinafter in this article) shall follow the instructions of the organizer and perform the procedures (refunds, etc.) associated with changing or canceling the content of the Target Event. The Company shall assume absolutely no liability for changing or canceling the content of the Target Event.
2. When the organizer gives the notification set forth in the preceding paragraph and the Company is requested to act as an agency for refund operations on behalf of the organizer, in principle, the Company shall refund the amount entrusted by the organizer to the Ticket Purchaser who purchased the ticket at the Store. If we receive a refund request from a ticket agency, we may also act on its behalf.
3. Upon refunding in the preceding paragraph, the Company will refund the Ticket Purchaser together with the ticket price for the accompanying persons.
4. Please note that the Company will not compensate for transportation expenses, accommodation expenses, etc. even in the case of Paragraph 2 of this Article.
5. For refunds, Ticket Purchasers are required to register information such as bank accounts in the format specified by the Company and the form specified by the settlement company.
6. If the refund account registration as in the preceding paragraph is not done by the date specified by the Company, or if the registration details are incomplete or incorrect and the refund cannot be made, a separate fee will be charged (this will occur each time the refund is attempted) for the refund procedure again and the ticket purchaser shall bear this. If a refund is withheld from the ticket purchaser due to inadequate registration information, etc., the refund shall be received by re-registering or correcting the information with which a refund is possible within a period of 24 months from the time of withholding. If re-registration or corrections are done within the period, the purchaser shall be deemed to have waived the receipt.
7. The Company may re-delegate to the refund agency operations related to refunds under this article requested by the event organizer or ticket agency, etc. to a refund agency.
Article 12 (Prohibitions)
Members must not perform any of the following acts in addition to Article 25 (Prohibitions) of the AnyPASS Terms of Service.
(1) To place an order using software with an automatic bidding function or by any other method or means that the Company deems unreasonable or inappropriate.
(2) To place an order in a manner that interferes with trading, such as placing an order repeatedly on the same listed ticket unnecessarily.
(3) To place an order even though you do not really intend to purchase, such as ordering for the purpose of teasing or harassment, or canceling a listing without a justifiable reason.
(4) Use third party information for the purpose of forgery or impersonation regarding payment methods and remittance accounts.
(5) Acts that impersonate another person to sell or purchase tickets and may cause inconvenience or damage to the Company, members or third parties.
(6) Assignment or lending, etc. of a member ID.
(7) Acts of using the Store for commercial purposes, whether directly or indirectly.
(8) Money transfer acts other than on the Service site provided by the Company.
(9) The act of entering information, etc. that contains false, inaccurate, or misleading content.
(10) Acts of falsifying information that can be used for the Service.
(11) Acts that violate the laws and regulations of Japan or applicable foreign countries (hereinafter referred to as “Laws”), or acts that violate the public order and morals. Also, the act of recommending and promoting such acts.
(12) Acts that violate the TOS and individual rules.
(13) In addition to the previous items, any act that may interfere with the operation of the Store.
Article 13 (Suspension or Discontinuation of Service)
1. The Company may temporarily suspend provision of the Store after notifying the user in advance for reasons such as system maintenance and inspection. However, in the event of unforeseen circumstances for us, provision of the Store may be temporarily suspended without notice.
2. The Company may close the Store after notifying the user in advance due to the operating status of the Store and other unavoidable circumstances.
Article 14 (Disclaimer)
1. Members shall use the Store at their own risk. The Company shall assume absolutely no liability for any damage caused by information, materials, etc. obtained by members through the use of the Store. In addition, the Company shall assume no liability for content such as information, materials, reliability and accuracy of the facts provided.
2. The Company shall assume no liability for any hindrance to the use of the service due to reasons arising out of members. In using the service, the Company shall consider that members fully understand that the Services may not be used unless members follow the instructions from the Company and perform procedures in accordance with the instructions.
3. The Company and the seller shall assume no liability for any damage or disadvantage incurred by the purchaser themself due to refusal of the purchaser’s use of the Store, cancellation of membership or cancellation of orders.
4. The purchaser may make no claim for damages or any other objection to the seller or the Company regarding a decision to confirm or cancel a purchase.
5. The Company shall assume no responsibility for matters related to the availability of financial resources of the purchaser and the seller and the fulfillment of obligations.
6. If the Company is unable to provide the Services due to natural disaster, legal and administrative guidance, guidance from regulatory agencies, accident, force majeure, etc., the Company shall be exempted from liability for service provision.
7. The Company shall assume no liability for any damage incurred by the computer and network environment used by the members through the use of the Store.
8. The Company shall assume absolutely no liability even if an event for a listed ticket fails to be executed, irrespective of the reason.
Article 15 (Tax payments)
Ticket sellers shall contact the tax authorities in their area for tax payments on the amount of money earned from ticket transactions at the Store.
Article 16 (Establishment and Revision)
The dates of enactment and revision of these Rules shall be as follows.
Establishment: July 9, 2020
Revision: March 11, 2022
Revised July 1,2022
Revision: March 30, 2023
Revision: May 11, 2023
Revision: August 1, 2023
Revision: July 25, 2024
【Individual Rules on GroupTix Functions】
The GroupTix function is one of the functions of the Services. To use this function, it’s necessary to agree to these Individual Rules.
Article 1 (Definitions)
Definitions of the terms used in these Rules shall be as follows:
(1) “Target event” means concerts, events, sports events etc. for which sale and purchase of tickets using the Services is licensed by the Company outside an “AnyPASS STORE” (“Store”)
(2) “Target ticket” means a tickets for a target event.
(3) “Target ticket holder” means a member who purchases a target ticket from a ticket sales service such as a ticket agency, etc. and the Store and holds the right to said ticket in the Service App.
(4) “Ticket transferor” means a member who desires to sell a target ticket or who sells a target ticket using the Services outside the Store.
(5) “Ticket purchaser” means a member who desires to purchase or has purchased the target ticket using the Services outside the Store.
(6) “Accompanying person” means a member who receives tickets by distribution from the Ticket Holder.
(7) “Store Site” means AnyPASS STORE website operated by the Company:https://store.anypass.jp
(8) “Smartphone,” “mobile phone number,” and “email address” refer to each user's smartphone terminal used for the Services, and the mobile phone number and email address thereof, respectively.
Article 2 (Specifics of Function)
Major specifics of the GroupTix function shall be as follows:
1. Ticket purchase
Ticket purchasers may purchase target tickets using the Services outside the Store.
2. Ticket transfer
Target ticket holders may transfer target tickets using the Services outside the Store for the purpose of buying and selling tickets. In principle, it is not possible for an accompanying person to transfer a target ticket. In addition, members cannot use the Group Tix function of the Service App for tickets that are not target tickets.
Article 3 (Ticket Transfer)
1. Transfer
Target ticket holders may transfer the target tickets outside the Store using the Services. Transfer using the Services outside the Store may be executed only via the “GroupTix” button located on the individual ticket page for My Event in the Service App. Target tickets received by an accompanying person via distribution may be transferred using the Services outside the Store by sending back the applicable target tickets to the ticket holder who distributed the target tickets.
2. Transfer price
Ticket transferor shall transfer the target ticket in the same amount as the ticket price and peripheral fees accrued per ticket, which were paid by the ticket transferor when the target ticket was purchased at a ticket sales service such as a ticket agency.
3. Transfer period
The transfer period is set for each target ticket, and the ticket transferors may transfer at any time during the transfer eligibility period.
4. Effect of sales contract
The sales contract for the transferred target ticket becomes effective when the contract is established as of the time the ticket purchaser pays the ticket sales price for the transaction, directly between the ticket seller and the ticket purchaser. However, if the Company cancels the payment due to fraudulent acts by the ticket purchaser, etc. during the period between the conclusion of the contract and the holding of the event, the contract for the relevant sale shall also be invalidated. The rights to invalidated target ticket shall be returned to the ticket seller and the ticket seller may list again.
5. The ticket seller cannot cancel, revoke or terminate a sales contract that has been established at the convenience of the ticket seller.
6. Payment of transaction amount
The ticket seller shall grant the Company the right to receive the sales price of the transferred ticket and entrusts the receipt of the ticket transfer price.
7. Transfer ticket data to purchasers
The data of the target ticket that was transferred shall be automatically transferred to the ticket purchaser, as of the time of the conclusion of the sales contract.
Article 4 (Commissions relating to Transfer)
1. The action by members of selling target tickets using Services outside the Store shall require per-ticket commissions.
2. Transfer commissions relating to transfer of target tickets shall be separately stipulated by the Company. Ticket transferor may confirm in advance the amount of the transfer commission upon transferring tickets.
3. The ticket transferor will receive the ticket transfer price after deducting the Company’s transfer commission.
4. The Company shall perform settlement by deducting the transfer commission set forth in Paragraph 2 of this Article from the total purchase price of the target ticket paid to the Company by the ticket purchaser at the time specified by the Company (in the Exhibit), and after settlement, the amount shall be sent to the ticket transferor by the payment method separately determined by the Company.
5. If the amount to be paid to the ticket seller is less than the transfer commission (600 yen (incl. consumption tax); the same shall apply hereinafter) as a result of the settlement in the preceding paragraph, the Company may decide not to pay it.
6. At the time of payment under this article, when the information required for remittance is unregistered or inaccurate when the Company entrusts payment to a remittance agency (the above-mentioned settlement agency may also serve as this; the same shall apply in the subsequent paragraph), the Company may withhold payment until it is registered or corrected. In addition, if the information required for remittance is inaccurate and the Company cannot remit, the transfer fee (this will occur each time remittance is attempted) specified by the Company will be charged again for the re-remittance after the correction, and the ticket transferor shall bear this. The ticket transferor shall register the information necessary for remittance and receive the payment within the period specified by the Company (in the Exhibit), but if the payment is held back due to inadequate registration information etc., the ticket seller shall re-register or correct any information so that remittance can be made within a 24-month period from the time of withholding of payment, and receive payment. In addition, if the ticket transferor does not re-register or make corrections within the period, the ticket transferor shall be deemed to have waived all rights to receive the money, regardless of the name.
7. If the information required for remittance is unregistered or inaccurate when entrusting payment to a remittance agency when making payments under this Article, the Company may, at the time specified by the Company, settle the amount by deducting from the total amount of the purchase price of the target ticket paid to the Company by the ticket purchaser the transfer commission set forth in Paragraph 2 of this Article and the costs required for remittance under this Paragraph, and remit the amount after settlement to the ticket transferor by the payment method specified by the Company separately, not withholding the payment under the preceding paragraph.
Article 5 (Purchase of Tickets)
1. Ticket purchasers can purchase target tickets outside the Store using the Services in accordance with these Rules.
2. Target tickets may also be sold by other ticket sales services and the price there may differ from the prices of target tickets transferred the Store using the Services.
3. The ticket purchaser may not withdraw an application for a purchase contract, revoke, cancel or terminate an established contract, or receive a refund due to the ticket purchaser’s reasons, such as when the ticket purchaser is found not to be the target to use the target ticket after applying for the sales contract or after the sales contract is concluded.
4. When purchasing the target ticket, purchaser may be asked to enter the purchase qualifications such as the fan club membership number specified by the entertainment organizer and the Company. If the purchaser does not have certain purchase qualifications, the purchaser will not be able to purchase target tickets.
5. When a ticket purchaser purchases the target ticket without entering the purchase qualifications such as the fan club membership number specified by the entertainment organizer and the Company, and then later the fact that the relevant ticket purchaser did not have certain purchase qualifications is discovered, the Company may refuse admission to the target event relating to said ticket for the relevant ticket purchaser, and the ticket purchaser will be not be able to withdraw the sales contract application, or cancel, revoke or terminate a sales contract that has been established, nor be able to receive a refund.
6. Ticket data will be added to the Service App of the ticket purchaser when the sales contract is concluded for the purchased target ticket.
7. Ticket purchasers may not use the distribution function for target tickets purchased using the Services outside the Store.
8. The ticket purchaser shall also accept all of the precautions, etc. prescribed by the entertainment organizer and the Company.
Article 6 (Payments)
1. The amount to be paid when purchasing the target ticket is the total amount of the purchase price of the target ticket, taxes related to the purchase of the ticket, and commissions (“fees, etc.”). However, a separate communication fee will be charged.
2. The purchase commission for purchasing the target ticket shall be determined separately by the Company. In addition, the ticket purchaser may confirm the amount of the purchase commission in advance when purchasing the ticket.
3. The ticket purchaser shall pay the fees, etc. to the Company, which shall complete the settlement of the target ticket sales contract between the ticket transferor and the ticket purchaser. However, if a fraudulent payment by the ticket purchaser is discovered, the Company shall immediately invalidate the sales contract and revoke the rights to the ticket purchased by the ticket purchaser.
4. There are the following payment methods for fees, etc.
Payment by credit card in the name of the ticket purchaser
(Credit cards issued outside Japan may not be accepted.)
5. The Company shall outsource the paperwork related to payment to SB Payment Service Corp. (“payment agency”).
6. Payment of the fees, etc. shall be in accordance with the provisions of the contract separately concluded by the ticket purchaser with the settlement agency.
Article 7 (Refund for Cancellation of Target Event)
1. Even if the performance organizer announces that the content of the target event has been changed or canceled after the sales contract for the target ticket has been concluded outside the Store, the notification does not affect the validity of the sales contract, and the ticket purchaser related to the sales contract (if the ticket is repeatedly bought and sold outside the Store using the Services, the final ticket purchaser who ultimately holds the data of the target ticket; the same shall apply hereinafter in this article) shall follow the instructions of the organizer and perform the procedures (refunds, etc.) associated with changing or canceling the content of the target event. The Company shall assume absolutely no liability for changing or canceling the content of the target event.
2. When the organizer gives the notification set forth in the preceding paragraph and the Company is requested to act as an agency for refund operations on behalf of the organizer, in principle, the Company shall refund the amount entrusted by the organizer to the ticket purchaser who purchased the ticket at the Store. If we receive a refund request from a ticket agency, we may also act on its behalf.
3. Please note that the Company will not compensate for transportation expenses, accommodation expenses, etc. even in the case of Paragraph 2 of this Article.
4. For refunds, ticket purchasers are required to register information such as bank accounts in the format specified by the Company and the form specified by the settlement company.
5. If the refund account registration as in the preceding paragraph is not done by the date specified by the Company, or if the registration details are incomplete or incorrect and the refund cannot be made, a separate fee will be charged (this will occur each time the refund is attempted) for the refund procedure again and the ticket purchaser shall bear this. If a refund is withheld from the ticket purchaser due to inadequate registration information, etc., the refund shall be received by re-registering or correcting the information with which a refund is possible within a period of 24 months from the time of withholding. If re-registration or corrections are done within the period, the purchaser shall be deemed to have waived the receipt.
6. The Company may re-delegate to the refund agency operations related to refunds under this article requested by the performance organizer or ticket agency, etc. to a refund agency.
Article 8 (Prohibitions)
Members must not perform any of the following acts in addition to Article 25 (Prohibitions) of the AnyPASS Terms of Service.
(1) To transfer by any other method or means that the Company deems unreasonable or inappropriate.
(2) To transfer or purchase even though you do not really intend to transfer or purchase, such as ordering for the purpose of teasing or harassment.
(3) Use third party information for the purpose of forgery or impersonation regarding payment methods and remittance accounts.
(4) Acts that impersonate another person to sell or purchase tickets and may cause inconvenience or damage to the Company, members or third parties.
(5) Assignment or lending, etc. of a member ID.
(6) Acts of using the GroupTix function for commercial purposes, whether directly or indirectly.
(7) Money transfer acts other than on the Service site provided by the Company.
(8) The act of entering information, etc. that contains false, inaccurate, or misleading content.
(9) Acts of falsifying information that can be used for the Service.
(10) Acts that violate the laws and regulations of Japan or applicable foreign countries (simply “Laws”), or acts that violate the public order and morals. Also, the act of recommending and promoting such acts.
(11) Acts that violate the TOS and individual rules.
(12) In addition to the previous items, any act that may interfere with the provision of the GroupTix functions.
Article 9 (Disclaimer)
1. Members shall use the GroupTix function exclusively at their own risk. The Company shall assume absolutely no liability for any damage caused by information, materials, etc. obtained by members through the use of the GroupTix function. In addition, the Company shall assume no liability for content such as information, materials, reliability and accuracy of the facts provided.
2. The Company shall assume no liability for any hindrance to the use of the service due to reasons arising out of members. In using the service, the Company shall consider that members fully understand that the Services may not be used unless members follow the instructions from the Company and perform procedures in accordance with the instructions.
3. The Company and the transferor shall assume no liability for any damage or disadvantage incurred by the purchaser themself due to refusal of the purchaser’s use of the GroupTix function, cancellation of membership or cancellation of transfer.
4. The purchaser may make no claim for damages or any other objection to the transferor or the Company regarding a decision to confirm or cancel a purchase.
5. The Company shall assume no responsibility for matters related to the availability of financial resources of the purchaser and the transferor and the fulfillment of obligations.
6. If the Company is unable to provide the Services due to natural disaster, legal and administrative guidance, guidance from regulatory agencies, accident, force majeure, etc., the Company shall be exempted from liability for service provision.
7. The Company shall assume no liability for any damage incurred by the computer and network environment used by the members through the use of the GroupTix function.
8. The Company shall assume absolutely no liability even if an event for a transferred ticket fails to be executed, irrespective of the reason.
Article 10 (Tax Payments)
Ticket transferors shall contact the tax authorities in their area for tax payments on the amount of money earned from ticket transactions outside the Store using the Services.
Article 11 (Establishment and Revision)
The dates of enactment and revision of these Rules shall be as follows.
Establishment: March 30, 2023
Revision: May 11, 2023
Revision: August 1, 2023
Revision: July 25, 2024
【Individual Rules on AnyPASS MATCH】
AnyPASS MATCH is one of the functions of the Services. To use this function, it’s necessary to agree to these Individual Rules.
Article 1 (Definitions)
Definitions of the terms used in these Rules shall be as follows:
(1) “Target event” refers to concerts, events, sports events etc. for which exchange of tickets using AnyPASS MATCH is permitted.
(2) “Target ticket” means a tickets for a target event.
(3) “Target ticket holder” means a member who purchases a target ticket from a ticket sales service such as a ticket agency, etc. and the Store and holds the right to said ticket in the Service App.
(4) “Ticket exchange applicant” refers to a member who applies for exchange of a target ticket using AnyPASS MATCH or whose application is accepted.
(5) “Ticket exchange acceptor” refers to a member who accepts or has accepted for exchange a target ticket using AnyPASS MATCH.
(6) “Accompanying person” means a member who receives tickets by distribution from the Ticket Holder.
(7) “Store Site” means AnyPASS STORE website operated by the Company:https://store.anypass.jp
(8) “Smartphone,” “mobile phone number,” and “email address” refer to each user's smartphone terminal used for the Services, and the mobile phone number and email address thereof, respectively.
Article 2 (Specifics of Function)
Major specifics of the AnyPASS MATCH shall be as follows:
Ticket exchange
Ticket holders may exchange target tickets using AnyPASS MATCH. An accompanying person may not exchange a target ticket, in principle. In addition, AnyPASS MATCH cannot be used for tickets other than target tickets.
Article 3 (Ticket Exchange Application)
1. Application for exchange
Ticket exchange applicants may apply for exchange of the target tickets using AnyPASS MATCH. Applications for exchange of target tickets using AnyPASS MATCH may be executed only via the “Exchange” button located on the individual ticket page for My Event in the Service App. Target tickets received by an accompanying person via distribution may be exchanged using AnyPASS MATCH by sending back the applicable target tickets to the ticket holder who distributed the target tickets.
2. Tickets subject to exchange
A ticket exchange requestor may exchange the target ticket with a target ticket of the same price as the target ticket they hold.
3. Exchange period
An exchange period is set for each target ticket, and the ticket exchange applicant may exchange at any point during the exchange eligibility period.
4. Change of application details
For target tickets for which applicants have applied for exchange, details such as the number of tickets for exchange or exchange conditions may not be changed. If a ticket exchange applicant desires to change the details, the applicant must cancel the application, change the details, and apply again.
5. Effect of exchange agreement
An exchange agreement for the exchanged target ticket shall come into effect as of the time when the ticket exchange acceptor pays the Company the exchange service fees relating to such exchange (as of completion of payment), directly between the ticket exchange applicant and the ticket exchange acceptor; provided that if the Company rescinds the payment due to misconduct, etc. of the ticket exchange applicant or the ticket exchange acceptor during the time from the conclusion of the agreement to the event, the applicable exchange agreement shall also be nullified. Nullified target tickets may be subject to re-exchange after the rights thereto are returned to the ticket exchange applicant and the ticket exchange acceptor.
6. Ticket exchange applicants may not nullify, cancel or terminate already concluded exchange agreements for their own reasons.
7. When exchanging target tickets, members may be required to enter exchange qualifications such as the designated fan club membership numbers, etc., determined by the event organizer and the Company. If an applicant does not hold certain exchange qualifications, the applicant may not exchange the target tickets.
8. If a ticket exchange applicant exchanges a target ticket without entering exchange qualifications such as the membership number of the designated fan club specified by the organizer and the Company, and then later it is ascertained that the ticket exchange applicant is not a holder of the specific exchange qualifications, the Company may refuse to allow the ticket exchange applicant to enter the target event related to the ticket, and the ticket exchange applicant may not withdraw the application for the exchange agreement, nor may it nullify, cancel or terminate the already-concluded exchange agreement.
9. Ticket data transfer
The data of the target ticket exchanged will be automatically transferred as of the time the exchange agreement is established.
Article 4 (Ticket Exchange Acceptance)
1. The ticket exchange acceptor may accept an application for exchange of a target ticket by the ticket exchange applicant using AnyPASS MATCH in accordance with these Rules.
2. The ticket exchange acceptor may exchange the target ticket with a target ticket of the same price as the target ticket in their own possession.
3. The ticket exchange acceptor may not withdraw an acceptance for exchange agreement, rescind, cancel or terminate an already-established exchange agreement, or refund, due to their own reasons such as the case where it turns out that there is no eligibility to use the target ticket after the exchange agreement is established.
4. When exchanging a target ticket, in some cases entry of an exchange qualification such as the specified fan club membership number determined by the event organizer or the Company is required. If the specific exchange qualification is not on hand, the target ticket may not be exchanged.
5. If the ticket exchange acceptor exchanges a target ticket without entering the exchange qualification such as the specified fan club membership number determined by the event organizer or the Company, and it turns out later that the relevant ticket exchange acceptor does not have the specific exchange qualification, the Company may refuse entry to the target event pertaining to the ticket for the ticket exchange acceptor, and the ticket exchange acceptor may not withdraw its acceptance of the exchange agreement, rescind, cancel or terminate an already-established exchange agreement, or give a refund.
6. Ticket data for the exchanged target tickets will be added to the Service App once the exchange agreement is established.
Article 5 (Service Fees for Exchange)
1. For the act of exchanging a target ticket using AnyPASS MATCH, the member needs to pay a service charge for each ticket.
2. An exchange service charge pertaining to exchange of the target ticket shall be separately specified by the Company. Note that the ticket exchange applicant and the ticket exchange acceptor may check the amount of the exchange service fee at the time of the ticket exchange.
Article 6 (Payments)
1. The amount to be paid for the exchange of the target ticket is the exchange service fee specified in the preceding article; provided that a communications fee may be charged separately.
2. The ticket exchange applicant and the ticket exchange acceptor shall pay the exchange service fee to the Company, and the payment related to the exchange agreement for the exchanged target ticket between the ticket exchange applicant and the ticket exchange acceptor shall be completed thereby. However, if fraudulent payment is discovered by the ticket exchange applicant or the ticket exchange accepter, the Company shall immediately invalidate the exchange agreement and cancel the right to the applicable exchanged ticket.
3. Following are the methods of payment of the exchange service fees:
Payment by credit card in the name of the person concerned
(Credit cards issued outside Japan may not be accepted.)
4. The Company consigns administrative processing related to payments to SB Payment Service Co., Ltd. (“settlement agency”)
5. Regarding payment of exchange service fees, the ticket exchange applicant and the ticket exchange acceptor shall comply with the provisions of the agreement separately concluded by the ticket exchange applicant and the ticket exchange acceptor with the settlement agency.
Article 7 (Refund for Cancellation of Target Event)
1. When the event organizer notifies of cancellation of the target event after application for exchange of the target ticket using AnyPASS MATCH and before acceptance, the Company may nullify said application.
2. Even if there is a notice of change in the content of the target event or cancellation of the target event from the organizer after the exchange agreement for the target ticket using AnyPASS MATCH has been established, such notice will not affect the validity of the relevant exchange agreement. Please follow the procedures (refund, etc.) associated with the content change or cancellation of the target event for the ticket held after the exchange (if exchange of the ticket using AnyPASS MATCH is repeated, the ticket ultimately held (the same shall apply hereinafter in this article)), in accordance with the notification from the event organizer. Note that the Company shall assume no liability for the content change or cancellation of the target event.
3. In the case where the organizer has issued the notice set forth in the preceding paragraph, if the Company receives a request from the organizer to perform refund operations on behalf of the organizer, in principle, the Company will refund the amount entrusted to the Company by the organizer to the ticket exchange applicant and the ticket exchange acceptor who exchanged the ticket using AnyPASS MATCH. If the Company receives a refund request from a ticket agency, the Company may likewise act as a proxy for the refund.
4. Please note that the Company will not compensate for transportation expenses, accommodation expenses, etc. even in the case of Paragraph 2 of this Article.
5. When refunding, the ticket exchange applicant and ticket exchange acceptor must register information such as bank account information in the format specified by the Company and the form specified by the payment company.
6. If the registration of the refund account in the preceding paragraph is not completed before the date specified by the Company, or if the refund cannot be made due to incompleteness or error in the registration details, a separate service fee will be charged for the refund procedure again (each time a refund is attempted), which shall be borne by the relevant ticket exchange applicant or the ticket exchange acceptor. If the refund is withheld due to incomplete registration information, etc., the ticket exchange applicant or ticket exchange acceptor shall re-register or correct the information within 24 months from the time of suspension and receive the refund. In addition, if re-registration or correction is not conducted within the period, it will be deemed that the purchaser has given up on receiving a refund.
7. The Company may re-delegate to the refund agency operations related to refunds under this article requested by the event organizer or ticket agency, etc. to a refund agency.
Article 8 (Prohibitions)
Members must not perform any of the following acts in addition to Article 25 (Prohibitions) of the AnyPASS Terms of Service.
(1) Exchange by a method or means that the Company deems unlawful or inappropriate,
(2) Exchange without the intention to actually exchange, such as exchange for the purpose of teasing or harassment,
(3) Exchange tickets that are different from the target tickets whose exchange is agreed in advance between the ticket exchange applicant and ticket exchange acceptor,
(4) Use third party information for the purpose of forgery or impersonation regarding payment methods and remittance accounts.
(5) Impersonate another person to exchange a ticket, which may cause inconvenience or damage to the Company, the member, or a third party,
(6) Assignment or lending, etc. of a member ID.
(7) Use AnyPASS MATCH for commercial purposes, whether directly or indirectly,
(8) Money transfer acts other than on the Service site provided by the Company.
(9) The act of entering information, etc. that contains false, inaccurate, or misleading content.
(10) Acts of falsifying information that can be used for the Service.
(11) Acts that violate the laws and regulations of Japan or applicable foreign countries (hereinafter referred to as “Laws”), or acts that violate the public order and morals. Also, the act of recommending and promoting such acts.
(12) Acts that violate the TOS and individual rules.
(13) In addition to the preceding items, engage in any act that may interfere with the provision of AnyPASS MATCH.
Article 9 (Disclaimer)
1. Members shall use AnyPASS MATCH at their own responsibility. The Company shall assume absolutely no liability whatsoever for damage caused by the information and materials, etc. obtained by members through use of AnyPASS MATCH. In addition, the Company shall assume absolutely no liability whatsoever for contents, including the reliability and accuracy of information, materials or facts provided.
2. The Company shall assume no liability for any hindrance to the use of the service due to reasons arising out of members. In using the service, the Company shall consider that members fully understand that the Services may not be used unless members follow the instructions from the Company and perform procedures in accordance with the instructions.
3. The Company shall assume absolutely no liability even for any damage or disadvantages incurred by the ticket exchange applicant or the ticket exchange acceptor themselves due to their refusal to use AnyPASS MATCH, cancellation of membership, or cancellation of exchange.
4. The ticket exchange applicant and the ticket exchange acceptor cannot claim damages or make any other objection to the opposite party or the Company regarding a decision to confirm or cancel the exchange.
5. The Company shall assume no liability for matters related to the ticket exchange applicant or the ticket exchange acceptor’s financial resources or the fulfillment of their obligations.
6. If the Company is unable to provide the Services due to natural disaster, legal and administrative guidance, guidance from regulatory agencies, accident, force majeure, etc., the Company shall be exempted from liability for service provision.
7. The Company shall assume no liability for any damage that occurs in the computer and network environment used by the member through the use of AnyPASS MATCH.
8. Regardless of the reason, even if the performance of the exchanged ticket is not carried out, the Company shall assume no liability.
Article 10 (Tax Payments)
For tax payments pertaining to amounts obtained through ticket transactions using AnyPASS MATCH by the ticket exchange applicant or the ticket exchange acceptor, please inquire of the tax authorities that have jurisdiction over the area in which you live.
Article 11 (Establishment and Revision)
The dates of enactment and revision of these Rules shall be as follows.
Establishment: July 25, 2024